Introduction Usually all applications have at least a single business process.The business process use some sequence of events to complete the process. Take Amazon as an example. This is what happens, when we order a product in Amazon. You can see a work flow here. Not only this organization, every organization business process can be …
Introduction Service Level Agreement main objective is to process any time bound requirements in the application. Imagine, Timesheet application. If an employee fails to submit timesheet by end of month (April 30th), then he/she has to be sent with a reminder email. If he/she didn’t submit after 5th of next month, then we should send …
How to configure Service Level Agreement(SLA) in Pega? Read More »
Introduction In this post, we will see how to configure a workparty in Pega. Every case/work item has a life cycle starting from creation to resolving the case. Imagine Amazon website. You ordered a product. At the back end, Amazon has created a Purchase request case for your product. Now list me the people who …
