Case Management

Content storage and content source using Azure storage repository

Introduction In this post, we will see how we can store and manage the case attachments and pulse attachments in Azure blob storage container instead of the default Pega data storage. This tutorial is implemented using Pega 8.5 personal edition. I recommend you to go through my previous post to understand the basics of cloud …

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Duplicate search in case management

Introduction In this post we will see in detail about duplicate search in case management. I used the claim cycle as example. Please visit the below links to know more in detail http://myknowpega.com/2018/02/19/case-management-introduction/ http://myknowpega.com/2018/02/19/case-management-configurations/ Let’s take the insurance claim example. I have a business requirement like, the same insurance policy cannot have more than one …

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Case management – configuration settings in stages, processes and steps

Introduction This is the continuation of my previous post. Please go through my previous post before proceeding. http://myknowpega.com/2018/02/19/case-management-introduction/ In this post, we will see more in detail about the configuration settings available in stages, processes and steps What are the configuration settings in each stage? Click on the stage label. On the right side, you …

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